Reviews



Sellers Feedback

So pleased I used Ushers!
I would never use a chain agency again as on my purchase they were terrible! Totally reactive! Thank you to Michael & the team for efficient service, professional marketing-your professional photos were amazing! and for also securing me a great price on my house. I would not hesitate to recommend you as you’re honest, efficient, successful & did me a great deal on the fee.

Feedback from Miss H

I am a first time buyer so needed a lot of support with my purchase. Stephanie was amazing. She guided me every step of the way and was on the end of the phone when ever I needed guidance or any questions answered. I would recommend Ushers to anyone buying, selling, letting or renting They are a very professional and experienced team.

Feedback from Miss N

I’ve been very impressed with the service Michael & his team gave me.
He sold my house quickly & for above the advertised price!
He did me a deal on the fee & I appreciated working with a family business. So much more pro active than the multi branch agent I was buying through in Carshalton, who were so sleepy.
Don’t look anywhere else as Ushers have what any owner wants! Thank you again Michael!

Feedback from Mr K

Ushers are the best estate agents I have ever used.
An easy straightforward approach to letting our home.
Ushers found what can only be described as the perfect tenants who looked after our home like it was their own and kept it immaculately, we couldn’t have asked for better.
Ushers made the whole tenancy period completely stress free and issues were resolved incredibly quickly and efficiently.
Every member of the Ushers team was polite, helpful and extremely efficient.

Feedback from Miss K

So pleased I chose Ushers to sell my property. From initially contacting the office to arranging a valuation, through the whole sales process to finally handing over the keys, I couldn’t have asked for a more professional, helpful & caring agent.

I had a couple of other agents round, one from the high street & the other an online agent. The first one their fees were very high, they couldn’t justify why & they completely overvalued. The online agent didn’t seem to know the area or value and I would have to pay their fee even if they didn’t sell my property!

Ushers offered me a great fee including professional photography! Michael was completely honest in his valuation (and he was right). Stephanie & Kassie in the office were fantastic, progressing the sale every week and keeping me updated. Ushers took out the worry & stress of selling a property and made the process very straight forward.
Thanks to you all.

Feedback from Miss A

I would thoroughly recommend Ushers Estate agents to anyone interested in buying or selling. I have found them to be highly professional, efficient and, above all, honest during the whole process. After agreeing to sell my property through them they had it comprehensively on the market within 24 hours and kept me up to date with all developments during the viewing process. At a potential final stumbling block Ushers’ professionalism was paramount in securing the sale. Overall I found Ushers’ service excellent and would happily do business with them again.

Feedback from Miss W (Carshalton)

I have been extremely impressed with the efficiency of Ushers which is supported by a genuine interest in doing what is best for me as a landlord and my tenants. Ushers take the worry out of finding the right tenants and of managing tenancy agreements.

Mr S (Carshalton)

A local agent with good knowledge of the area, who provides a professional and reliable service with friendly, knowledgeable staff.

Ms J (Wallington)

Really impressed by the professional, pro active & efficient service Michael & the team gave me!

I spoke to a couple of agents over the phone but one refused to even tell me their selling fee. Compared to the other agent I asked to come round and value my house, Michael was very professional & I could see he was very knowledgeable too.

Cutting a happy story short, Ushers achieved a great price for me, offered me a very good fee & we’re committed right through to the day I handed them the keys. I wouldn’t go to a larger multi branch agent. This family business are the best!

Feedback from Miss C

Very friendly and efficient, kept us up to date and sold our property very quickly and all for a low fee.

Feedback from Ms R (Carshalton)

Really happy with the service Michael & his team gave me!

They presented my property much better than the 2 other agents offerings, they were pro active from start to finish & achieved a good price!

I would thoroughly recommend Ushers. I think this truly independent family business has got it spot on! I also loved their cracking fee which saved me a lot compared to the other 2 Carshalton agents I spoke to.

Feedback from Mr C

This is the second time we have sold a property through Ushers. As ever, very impressed with the professional, friendly and efficient service from start to finish of Michael and the team.
Their low fee, local knowledge, willingness to advise was much appreciated and made what can be a stressful experience seem like a breeze. Would not hesitate to recommend or use again.

Feedback from Mrs E

From our first conversations with Ushers it was clear they had a far more detailed understanding of the local market than anyone else we spoke to. They have been available for guidance and advice every step of the way.

I think we were only listed for 10 days before accepting an offer we had hoped for. They only sent viewers who were in a position to buy too, which was much less disruptive than hosting dozens of wasted viewings.

Photo's are excellent, and right to the point of completion they have helped us navigate the complexities of solicitor and Housing Association communications.

Genuine 5 star service.

Feedback from Mr R

Without question the BEST Agent I've used!

Thank you Ushers for selling my 3 bedroom house for me.

I was recommended by a friend who'd used you. I was very impressed by your free premium marketing & the cracking deal on the fee. You saved me £1600 vs what Paul Graham quoted me. Thanks!

The whole transaction ran smoothly. I appreciated the more personal service from Michael & his team. They handled the marketing superbly & produced 3 offers for me, obtaining £12,000 above my asking price!

The sale went through without a hitch & they updated me pro actively every week which I've never had from previous agents I've used.

Don't waste time with larger multi branch agents, who are in my experience very laid back & dint give you the time of day. This impressive family business have it all:- Better marketing, definitely better communication & also better fees. Thanks in particular to Kassie & Alex. Well done all at Ushers!

Feedback from Miss R

We have used Ushers as our lettings agent for the past 2 years. We were initially impressed by Michael’s friendly and approachable manner as well as their knowledge of the local market and practical advice about letting our property. They instantly secured a suitable tenant for us and have since activated and necessary paperwork promptly and ensured it has been complete in the required time frame. That Ushers have set their charges at an extremely competitive rate is icing on the cake!

Feedback from Mr & Mrs F (Hackbridge)

I don't normally leave reviews but felt I had to after the brilliant service I received from Michael & his team!

They sold my 2 bed House in the Village for a great price. I loved their more personal approach versus 2 other agents I spoke to- Andrews & Paul Graham.

I also loved the free Premium marketing package from Ushers which I agree helped me get a better price! I was surprised how basic the other agents marketing was on the whole in the High Street when making my initial enquiries.

Michael also helped advise on my purchase which was out of Surrey, going beyond the call of duty but all for the low fee he charged me.

Don't bother going with the larger multi branch agents, go with Ushers as you get so much more for their lower fee! I've already recommended you Michael & know you're selling a friends property. Thanks again.

Feedback from Mr M

The best Lettings (& Selling) Agent in Carshalton!

I've used Ushers a few times over the years & think they're absolutely brilliant. This time I used them for let out my house in Carshalton Village.

With all the negative press about troublesome tenants out there I wanted an agent that was experienced so phoned 3 lettings agents. The other 2 were multi branch companies & then also Ushers. Wow the other 2 seemed pretty clueless when I asked a number of questions. One of them told me they do their own in house references?! The others fees were 40% higher.

Speaking to Ushers, I quickly became confident of their abilities. Michael was knowledgeable, didn't waffle on & answered every question I asked. Their fees were also the best which I was very happy with!

They presented my property well, had 2 tenants wanting the property, so I could choose the better of the 2, then their thorough referencing passed the chosen tenants.

My tenants have been in the property almost 6 months & I've had no problems. Well done to Michael & the team. This company does not cut corners! They're brilliant.

Feedback from Mr C

Very honest, friendly and, over all, professional. Ushers did exactly what they said they would!

Ms H (Carshalton)

Extensive photos and detailed info about the property posted on the internet provoked an instant response. We had an offer accepted in one week and moved in seven weeks!

Ms G (Wallington)

Throughout the process Michael and the team have been extremely helpful and professional. I really appreciated Michael’s honesty regarding the pricing of my property and his advice on how best to market it. I was thrilled that he secured me an excellent offer so quickly and he and the team have kept me up to date throughout the process. I would not hesitate to recommend Ushers. I have dealt with other estate agents in the Carshalton area and Ushers have without doubt provided the best service and value.

Ms D (Carshalton)

Despite it being a very difficult time in the housing market, Ushers were able to get viewings, kept us regularly informed of progress and best of all sold our house!

Feedback from Mr & Mrs W (Carshalton)

Very impressed with Michael & his team!

Ushers really have proved to me that not all Agents are the same. A previous agent I used on my last sale were completely the opposite, but this family business did what they said they were going to do. They presented my property better than other agents, achieved a great price & saved me a lot of money on their fee!

Go Ushers!

Feedback from Miss M

Excellent and very friendly service. Took lots of pictures, communication was excellent and we had immediate viewings and a speedy sale.

Feedback from Mrs W (Carshalton)

I would like to thank you all for the hard work and dedication that you put in towards seeing our sale through to completion. It was challenging at times due to the difficult circumstances with the house and I appreciated your advice and support along the way, as well as keeping me regularly informed of on-going developments and things that needed to be done. I would have to say that I have never dealt with estate agents as honest and supportive as yourselves and I will always recommend you to other people. Without your help and support, achieving the goal of selling our house would have been considerable harder.

Mr & Mr D (Wallington)

We received a personalised service from the team having bought the house from them, they understood our needs when it came to the time for sale.

They assigned one of their finest agents who worked closely with us through the sale process. Similar to our experience during the purchase of the house, a profile was created for us on their property portal which detailed each step of the house sale process making it easier to understand where we were at each stage of the sale and how much further we needed to cover before the house was sold.

To summarise, the team visited the house once to view and understand sale requirements, sent in a professional photographer to capture special features of the house, hosted 1 open day event with back-to-back viewings (despite the downpour), and got us 5 interested buyers who were all willing to pay above the advertised price of the house!

Ushers came reasonably priced offering premium services, for us, they stood out from the crowd and especially way above know names.

Thanks guys!

Miss O

We rented a property through Ushers Estate Agents for 10.5 years. They were extremely helpful, efficient and professional throughout our tenancy. We would highly recommend using Ushers as Agents when renting accommodation.

Feedback from Mr H

Very good service, Michael worked very quickly to get us a buyer when we found the property we wanted to buy. The Checkmymove site is an added way of keeping up-to-date all the time. Very good.

Feedback from Ms D (Carshalton)

U - Unique in their approach, marketing and technology
S - Superior service from the outset
H - Honest and helpful advice every step of the way
E - Enthusiastic and friendly team
R - Reliable - they do what they say when they say they will
S - Successful sale made within days of marketing

Feedback from Mrs H (Carshalton)

Very helpful and always there when I needed you. Not like the average High Street estate agent, more of a family/personal touch. I just wanted to say a huge thank you for all your help with the sale and whilst I was renting it out through you.

Feedback from Mrs T (Wallington)

Ushers gave us good advice based on good experience at a very good price. We felt like valued customers, not like this month’s sales target.

Feedback from Mr B (Carshalton Beeches)

Very helpful and always there when I needed you. Not like the average High Street estate agent, more of a family/personal touch. I just wanted to say a huge thank you for all your help with the sale and whilst I was renting it out through you.

Feedback from Mrs T (Wallington)

From the moment that we signed up with Ushers we knew that we had made the right decision. Not only did you keep us well informed in the early days, but you ultimately got us the best possible price in an unstable market. I have no doubt that had we gone with another Estate Agent we would either have settled for less or had to let the flat out. On top of this, your fees were also the most competitive.

Feedback from Mr B & Miss L (Carshalton))

Ushers is a family owned business and what stands out with the service they provide is that they deal with you personally and all the staff are aware of what is happening.

Feedback from Mr H (Wallington)

My property was difficult to sell. I tried another agent in Carshalton and to be honest, Ushers showed them up in every department. Thanks guys!!

Feedback from Mr P (Carshalton)

I contacted Ushers Estate Agents to let my Father's property. They talked me through the lettings process, what I needed to do as a Landlord and how they would manage the let on my behalf. They advertised the property and within a week we had a prospective tenant going through a thorough vetting and checking process. They kept me informed of progress throughout and managed all of the paperwork and handover with the tenant. The property was let at the monthly rental income Ushers said we should expect to get and the whole process was very quickly and efficiently managed. I would definitely recommend them.

Feedback from Mr B

Michael & the team were fantastic! My house was not the easiest to sell. I appreciated the time Michael spent with me during the valuation meeting. He was very thorough & the premium marketing was better than the other agents I spoke to.

A structural problem came up on survey, but Michael, the owner of the business, personally dealt with the issue, working with my buyer & I to get the sale through. The team at Ushers were very pro active and they went out of their way to help my wife and I with the sale from start to finish.

I would definitely recommend them over other Agents I have used during the past 3 years. They are a breath of fresh air! Well done team!

Feedback from Mr N

A superb family run estate agents.

I have used Ushers's estate agents to let out my 3 flats for the past 7 years now, and I am very pleased with their professional service. They are very efficient in marketing/advertising my property to find me a suitable tenant.

Their prices are very competitive and I would highly recommend "Ushers" and I will continue to deal with them for the foreseeable future.

Feedback from Mr S

My wife & I really appreciate all that the team at Ushers did for us when selling our house.

We appreciated dealing with a "family" business. They were much more efficient than a previous local multi branch agent we had used. We also loved their "premium" marketing package that they offered but at a fraction of what 2 other local agents charged.

If you are looking to sell then don't go to multi branch chains, which are most local agents in Carshalton/ Wallington, go to Ushers as they are honest about the market, will get you the best achievable price for a cracking fee, helping you every step of the way.

Feedback from Mr B

A big THANK YOU to Alex & Stephanie for all your help and patience which made buying my new home so easy! Thank you for explaining the process in 'lay man' terms - making understanding what was happening at each stage straight forward. I really appreciate all your kindness and if I sell at sometime in the future I will be back! All the best Debs

Feedback from Miss W

Great service. Even when the chain further back collapsed Ushers were on it and had our house marketed, viewed and resold in under a week and with a quick completion date so we didn't loose the house we had set our hearts on. They answered all our questions very quickly, guiding us through the process, a thoroughly professional service.

Feedback from Mr L

A brilliant service, I will always recommend Ushers. Very helpful and supportive, both in person and on the phone. I appreciated very much dealing with a family run business – it made a great difference. Thank you so much.

Feedback from Mrs B

Great team made my sale go through very easily with no complications.

Feedback Mr F

Ushers Estate Agents are just fantastic! I recently purchased a house and then use Ushers for lettings. The team have been brilliant, keeping me up to date at all times and operating with complete professionalism at all times. I highly recommend. Thanks for the great work guys! Ab

Feedback from Miss R

My house sale was smooth from start to finish!

Michael offered me a cracking fee, Ushers offered the best marketing package, they had 6 offers from the open day & I sold for over £10,000 above the asking price.

Dealing with an Independent "family" business was also important to my wife & I as we had a bad experience with 2 large multi branch companies- Cromwells & Andrews neither of which we would ever use again.

The team at Ushers were pro active every step of the way & we would thoroughly recommend them :)

Feedback from Mr H

A very helpful, friendly and professional service made the whole purchase process a pleasant experience.

Feedback from Mr K

It is good to know there is a professional agent out there. I have had recent experience with many for renting, purchasing etc and they are a nightmare. I would recommend Ushers every time.

Feedback from Mr & Mrs G

Appreciated dealing with the family business. You kept us informed with everything right through to completion. True professionals!

Feedback from Mr R

Many thanks Ushers for your excellent service over several years. As both Seller & a landlord, I have consistently been impressed with your industry and success in finding new tenants for our property whenever it became vacant. You have now done an equally impressive job when the time came for us to sell it. You have attended to all details with courtesy and prompt efficiency and got another good result in an area of commerce sometimes associated with sharp practice. I have always been especially grateful to know that Ushers are people of reliable integrity. Well done!

Feedback from Mr B

The team were friendly, efficient and extremely helpful getting a completion in 4 weeks!

Feedback from Mrs C

Excellent professional and efficient staff, their honesty and integrity was greatly valued and effective marketing resulted in a quick sale. This was the second time of selling a property through Ushers and both times their work was excellent and the service always courteous and friendly. I would definitely recommend Ushers to other people.

Feedback from Mr B

Ushers have been and provided an exceptional service both for sales and tenant introduction. I would highly recommend them.

Feedback from Mr E

Ushers promised and delivered more than we expected. They continuously made efforts to ensure that we were happy and satisfied and the website checkmymove was extremely useful and informative. We are thoroughly delighted with the service we have received and would definitely recommend Ushers.

Feedback from Mr A & Ms H

A very professional service from start to finish. Great value for money and very friendly and efficient staff.

Feedback from Mr F

Michael, Alex and Melissa did a fantastic job and were very helpful indeed. Thank you for you kind assistance during my 1st move! Thanks.

Feedback from Miss C

Michael was extremely helpful, Ushers have great rates and offer great exposure if you are looking to rent, buy or sell a property.

Feedback from Mr G (Hackbridge)

Thank you very much for all the hard work you have done. Your company has been a joy to work with and I hope we can stay in touch and do further business in the future. I will definitely recommend your service to friends and family. Once again many thanks for all your help.

Feedback from Mr A (Wallington)

Professional, knowledgeable and above all honest staff.

Feedback from Mr W (Carshalton)

Ushers always provide a professional and friendly service which we would recommend to anyone.

Feedback from Mr B (Beddington)